Operations & Support
Stefan Rink, Tel.+49-89-542166-36, stefan.rink@dynamic.de
In addition to classical operation services, such as the hosting of IT solutions, we can provide full support for your product, ranging from a Service Desk through to individual problem solutions.
To avoid the costs for training and maintaining of your own specialists, rely on our specialists to support your applications on your company's site. If you wish, we can also offer courses and workshops in order to train your employees, customers and business partners in the use of your information technology.
Our operations portfolio also includes:
- Definition and implementation of operational processes according to ITIL
- Automatic monitoring of your applications and servers
- Organisation and implementation of software changes; Change and Release Management
- Data maintenance and protection
- Determination of parameters relevant to operations
- Optimisation of operational processes
